Booking rules & Cancellation Policy

Please be advised that there are
No Refunds on Services.
All reservations are non refundable.
If the client is unable to attend, they are welcome to reschedule with the office at the next available time that Ms. St. John is available.  If the client does not show or reschedule, the client has 5 days to contact the office from the date that the appointment was missed, or they will have forfeited the appointment as well as all monies associated with that appointment.  Clients may transfer their appointment to another person with written consent.  
If for any reason Ms. St. John misses the appointment, the client is entitled to reschedule with her at the client's best date and Ms. St. John will give an additional 15 more minutes to the appointment for free.  Again, no refunds are ever given for services or reservations.  Ms. St. John regrets that under some emergency circumstances or due to illness, she would have to reschedule your appointment if necessary. 
All clients that book are certifying that they are 18 years or older.  Children are not allowed to book appointments without expressed written permission of a parent or guardian.  In case of this happening, refunds will not be given but will be transferable to an adult who can accompany the child. (if you are 16 and your parents get mad at Anne, you may have to wait two more years, sorry!)
Any misconduct or misbehavior, sexual harassment, illegal drug use or other form of physical or emotional harmful behavior toward Ms. St. John or the office of Anne St. John, the Medium, llc will result in termination of the reading and the forfeiture of all payment in full.  No refunds will be given if the reading is stopped by Ms. St. John due to the bad behavior of the client or any of their associated party.  No exceptions.
All readings are considered intuitive interpretation for personal, educational and entertainment use only and are not to be confused with financial, emergency, legal, medical or any other professionally regulated advice.   "Entertainment use only" is a cool legal term for the fact Ms. St. John has no idea who in Spirit will show up for you or what Spirit will tell you and therefore cannot be respectfully, responsible for how the messages are interpreted.  
No portion of this website may be copied for purposes of personal or professional use, in whole or in part, without prior expressed written permission given by the owner, Anne St. John, The Medium LLC.
By booking an appointment with the office of Anne St. John, the Medium, all clients are in agreement to the terms and conditions stated above.